MARKETING AND ITS FUNCTIONS
MARKETING AND ITS FUNCTIONS Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of a product or services and ideas to create exchanges with target groups that satisfy customer and organizational objectives. According to this concept, the focus of the business is on the creation of customers and to provide maximum satisfaction to him. Marketing begins much before production and continues much after the final sale to customers. Features of Marketing 1. Customer Focus: The activities that are oriented toward understanding and meeting the wants and needs of customers in marketing. This would also involve research into markets for potential customer needs, development of products to suit those needs, and marketing communications to inform customers about the product and how it will benefit them. 2. Customer Satisfaction: The ultimate objective of marketing is to create a satisfied customer who will then be brand loyal. This ...